Export tickets (CSV, Excel, EML)

POST https://api.armin.cx/public/tickets/export

Export selected tickets in various formats with optional message history.

Format-Specific Behaviors:

• CSV: Exports tickets as tickets.csv. When includeMessages: true, returns a ZIP file containing both tickets.csv and messages.csv.
• Excel: Exports tickets as an Excel workbook (.xlsx). When includeMessages: true, creates separate sheets for tickets and messages.
• EML: Exports email tickets as individual .eml files in a ZIP archive. Note: Only email channel tickets can be exported as EML. Non-email tickets will be listed in SKIPPED.txt within the ZIP.

Limitations:

• Maximum 500 tickets per export request
• Large exports may take several seconds to process
• Ticket data is scoped to your organization

Timezone Support: All date/time fields will be formatted according to the specified timezone (default: UTC).